Returns and Refunds Policy

1. Overview At caseismine.com, customer satisfaction is our priority. We have a clear and transparent policy regarding returns, exchanges, and refunds. Please read the following carefully before making a request.

2. Exchange Policy

• We offer exchanges for items that are damaged during shipping or lost in transit.
• Customers must contact us within 7 days of delivery to request an exchange.
• Proof of damage or shipping loss may be required for verification.

3. Refund and Exchange for Defective Cases

• If you receive a defective case, you may request either a refund or an exchange.
• Requests must be made within 7 days of receiving the product.
• To process the refund or exchange, customers must provide proof of the defect.

4. No Returns for Successfully Delivered Items

• We do not accept returns for items that have been successfully delivered and are not defective.
• All sales are considered final unless the product meets the conditions for an exchange or refund outlined above.

5. Process for Requests

• Contact our customer support team at caseismine.com with your order details and issue description.
• Our team will review your request and provide further instructions.
• Approved exchanges or refunds will be processed promptly.

6. Contact Information For any questions or concerns regarding this policy, please contact us at: caseismine.com